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Leave product feedback for Vinted
11. April 2017

Know of a specific improvement you’d like to see on Vinted? Now, it’s even easier to share it with our team.

We’re opening a special form where we invite you to submit actionable feedback and tell us what changes you’d like to see and why.

After all, some of the features our community has come to like have been suggested by members - sorting search results, saved searches, and more.

We won’t be replying to messages received through this form, but all your thoughts will be shared with our team.

Have valuable feedback? Share it with us.

Pay for bumps any way you want to
6. February 2017

Item bumps are a feature that lets you sell faster by boosting the visibility of your listings. It also opens up special statistics. After you bump, you’ll see how many members viewed or took an action with your listing.

Our latest improvement makes sure you can pay for bumps using a way that’s most convenient for you: PayPal, your credit card, or using the balance in your Wallet. Meaning: there’s no need to set up your Wallet if you don’t want to!

When you purchase a bump for your listing, it will be sent to the top of the Vinted feed and catalog once a day, for 3 consecutive days. This ensures more buyers will be able to see what you’re selling - even in search results.

Give the items you want to sell an additional boost with either a 3-day bump for ‎£0.95, that gets your item up to 5 times more visibility.

See your sales pick up and get valuable statistics - try item bumps, and pay for them conveniently.

Better reporting options on Vinted
23. January 2017

In a continuous effort to develop trust and safety on Vinted, our team has just improved the way you can report inappropriate content or behaviour and alert us to bad content.

Previously, this wasn’t always available on our apps. Submitting a report through them is also possible with the latest app update, and it only takes a minute.

If you’re ever concerned or offended by:

- A personal message you receive
- An item in Vinted catalogue
- Inappropriate content in a Vinted profile
- A post on the forum

You can alert our team by submitting a report. To do this, just hit the flag icon you see on Vinted. In private messages, it’s available under the (i) sign.

Vinted is a community and it takes only a little effort from everyone to keep it safe. If you see something bad, take a moment to report it and we’ll review it as soon as we can. Plus, we’ll keep track of it to spot future suspicious activity automatically.

Happy Vinting!

Now even more tailored to your needs
06. December 2016

Finding something you need in a catalogue with millions of items can be tricky. We’ve listened to you and found an answer. The new sorting feature will let you browse our catalogue and search in more ways tailored just for you. It's an app only feature, but keep an eye for it in the web soon.

You can now search the catalogue or your search results sorted by:
• Relevance
• Price: High to low
• Price: Low to high
• Newest first

The items you want are really just a click away now.

Sellers, there is great news waiting for you as well. Ever listed an item but halfway through the process had to do something more important and the listing was lost? Say no more! You can now save item drafts and add more later in 'My Items' . You can also continuously edit your draft both on the app and web, so nothing will be lost.

Make your items 5 times more visible!
25. November 2016

With millions of items listed on Vinted, it's only natural that some get more attention than others. Not anymore. Use our new feature giving your items 5 times more visibility in the feed and catalogue! Look for the “Bump it” button next to your items.

The bumped item will be pushed to the top of the feed and catalogue every day for 3 days. More perks? You can track the exact number of members who saw or interacted with your item after the bump.

Each bump will only cost you £0.95.

You can use the money in your Vinted Balance to pay for bumping up your items. Not enough? Top up your Balance instantly using your credit card.

Fee changes
14. November 2016

Great news: Selling is now free on Vinted!

Starting November 15 2016, there will be no more sellers’ fee on Vinted. So you keep all your earnings!

We want to give you better security and a great buying experience, so we will be charging buyers a service fee of 4% of the item’s cost, plus a 60p fixed fee.

This fee covers payment processing. Plus, it gives you access to anti-scam measures and fast support from our team just in case anything goes wrong.

Any buyer fees will be clearly visible at checkout, so there will be no surprises.

Share your feedback

News from Vinted
02. November 2016

We at Vinted would like to share with you some upcoming changes to our team’s communication with all you members. There are some important changes coming to Vinted:

1. From now on, all official information and announcements about new features will be posted on our brand new Infoboard (About Vinted >> Infoboard). This will help you find all important Vinted news quickly and easily. The latest announcements will always appear at the top, and you’ll find the older ones in the archive. You’ll be able to give us a lot more constructive feedback, right from Infoboard, by clicking a button and taking a quick survey.

2. Our Help Center will become your first point of contact for questions. We aim to improve and update it every day - it already contains answers to questions that you face most often. In cases where you can’t find the information you need, or face a specific issue, we’ll always make sure you’ll find the “Contact support“ button to get help from our team.

3. Lastly, there will be a change in the forum. The Vinted team will no longer be answering your questions in the forum from November 5 2016. We know how important the forum is for you, and it will remain a platform for member-to-member communication - but the forum will change place. From November 5, the forum box that contains the newest topics will be removed from Vinted’s feed, as we won’t be posting updates there any longer. You’ll find every forum topic under Browse >> Community.

These changes are to help make Vinted more efficient, and our top management are certain they will benefit our whole community. Don’t worry – you’ll never miss important information. It will just be delivered in a different and hopefully more efficient way!