We’ve removed the item comments section
28. March 2019

Today we removed the comments section from item listings, because most of our members weren’t using it.

If you want to know more about a particular item, tap the 'Ask Seller' button in a listing to start a private message conversation – just as you normally do.

You can still ask as many questions as you like, and now the comments section is gone there’s more space on your screen for images and other useful information.

An update to our Cosmetics Policy
21. March 2019

To increase the safety of everyone on Vinted, we will no longer allow the sale of certain cosmetics, perfume, or beauty supplies which could potentially be harmful to our members’ health.

Following this change, the sale of all cosmetics, perfume, and beauty supplies that are not in their original sealed packaging will no longer be allowed on Vinted.

We therefore ask you not to list perfume, makeup, creams, lotions, and hair-care products that have already been used and that are not in their original sealed packaging.

Makeup sponges, cosmetic brushes, and used applicators in opened original packaging can’t be sold, either – even if they’ve had no contact with the skin.

Note that cosmetics, perfume, and beauty supplies that have been only used once also fall under this rule.

For more information concerning these changes, please see our Catalogue Rules and FAQ.

New Shipping Option: Hermes Shop to Shop
18. October 2018

We’re introducing a new postage option: Hermes Shop to Shop. With it, parcels are dropped off at and delivered to Hermes ParcelShops.

Here’s why you should consider using it:

Tracking: as per usual, you’ll know exactly where the parcel is.
£50 insurance in case your parcel gets damaged in transit.
Better rates: cheaper than home delivery, making your offer more of a bargain.

Tracking and insurance is included with every package type. Hermes Shop to Shop shipping rates are:

Small Parcel - £2.69
Medium Parcel - £3.75
Large Parcel - £5.29

This shipping option is now on by default. You can switch it off at anytime from your settings.

Summer Special: 30% Off All Bumps
2. July 2018

Help your clothes fly off the shelves with Vinted’s special summer offer:

30% off all bump orders made during July 2-22.

No limits.

Just choose an item, bump it and save on our #1 service that helps promote listings.

Don’t wear it? Sell it!

Bump at 30% off

2-week special: up to 15% off delivery with Hermes
18. June 2018

For 2 weeks only, all Vinted members can get up to 15% off delivery with Hermes.

There are no special conditions nor minimal order value. You’ll simply see the reduced postage price at checkout.

It’s highly convenient: with Hermes, the seller simply has to drop the order off at a Hermes location and it will be delivered right to the buyer’s doorstep.

Until July 1, Hermes postage is available at these prices:

• Size M: £2.65 instead of the standard £2.79

• Size L: £3.83 instead of the standard £3.99

• Size XL: £5.09 instead of the standard £5.99

Promote All Your Listings at Once with Wardrobe Spotlight
30. May 2018

We’ve just launched Wardrobe Spotlight - a new feature that will help you promote your whole wardrobe to buyers who are likely to be interested in what you’re selling.

With it, you’ll claim a dedicated spot in other members’ feeds and search results. Here they’ll see a selection of your items, tailored to their size and brand preferences.

Each individual member will see a different selection of your items, so your whole wardrobe will be promoted. In the best way possible - by showing your items to members who are interested in them.

Wardrobe Spotlight helps you:

👟 Promote your items to members who are highly likely to buy from you
👀 Give your whole wardrobe more visibility
😍 Find new followers who’ll click through to your profile after seeing your items promoted

Wardrobe Spotlight promotes your listings for 7 consecutive days. To use it, you should have at least 5 items up for sale.

As part of our launch promotion, Wardrobe Spotlight is available to all members at 40% off: for £4.17 until June 24. Later, the full cost of using this feature will be a standard £6.95.

Give your listings more visibility. Find new followers. Sell faster.

Put your wardrobe in the spotlight right now

Our Privacy Policy will change
17. May 2018

Due to the new requirements in terms of data protection in Europe, we are updating our Privacy Policy to reflect those changes. But, of course, we won’t do that without letting you know what this is all about.

🤷 What’s GDPR?

The General Data Protection Regulation (GDPR) harmonizes data protection laws in the European Union and increases the protection of personal data. This means that among other things, the GDPR specifies more precisely how companies (e.g. we as Vinted) must inform individuals (e.g. you, our members) about the collection and use of your data. Furthermore, the law expands legal possibilities for individuals (our members) regarding their data: the right of access, data erasure and data portability.

🙋What does it mean to me?

We have updated our Privacy Policy for www.vinted.co.uk and the Vinted-App in order to describe the essence of the GDPR comprehensively and transparently:
- Which of your data we collect in connection with your use of our services
- What we use it for
- What rights you have regarding this data.

However, by updating our Privacy Policy we neither change the current settings of your Vinted account, nor do we introduce any changes in how we use your data. If we ever intend to use your data for purposes other than those described in our Privacy Policy, we’ll inform you separately in advance and, if it is legally required, we’ll ask for your consent.

⏰ When will the GDPR apply?

Our updated Privacy Policy applies from today on and can be found over here . The new European law comes into effect for everyone on 25 May 2018.

If you have any concerns/questions left, don’t hesitate to contact us !

We’re updating our Terms & Conditions
22. December 2017

Vinted’s community is growing every day - to serve it better, we’re updating the Vinted Terms & Conditions of Use, including the Pricelist. The changes go into effect for all users on December 22, 2017.

Here’s a quick summary of the main changes:
- Enhanced anti-fraud and other Trust & Safety processes at Vinted;
- More clarity concerning the treatment and availability of our platform’s messaging service;
- Amendments that outline the usage of third-party payment-processing services on Vinted, including but not limited to applicable Anti-money-laundering procedures;
- Clarifications concerning the terms of using secure payment systems at Vinted;
- Changes that reflect shipping services offered by Vinted;
- Amendments that reflect Vinted’s updated operational processes.

Please note that by proceeding to use the Vinted platform after December 22, 2017, you accept the amended Terms and Conditions of Use and all the rules incorporated into these terms.

Read the new terms 

Vinted is about you. Our new look celebrates that.
28. November 2017

Think about what makes Vinted special for you.

The chance to talk to any member directly?
The fact that you can make money selling what you don’t wear anymore?
Or the features that help you find and buy exactly what you need?

What makes Vinted special for us is our community of nearly 20 million people in 10 countries. We’ve come a long way since starting in 2008. Much of what you find on Vinted today was created with your feedback.

So we’re giving Vinted a cleaner look to reflect all of you better. You’ll notice our whole look is a little cleaner to make our members’ listings stand out. The number one change, however, is our logo.

It’s now handwritten to represent the personal touch present throughout our community:

💌 a thank you note you add to an item as you send it off
✍ one-on-one communication with other members
💗 as well as the connections and new friendships that form on Vinted every day

Take a look around - it’s still the Vinted you’re used to, with a few design improvements. If you’d like to share your opinion on the new look, start here.

We’re removing payout fees and making price list changes
8. November 2017

From November 8, there will be 3 changes to Vinted’s price list:

Untracked postage will no longer be insured by Vinted. However, if something goes wrong, you may still be able to claim a refund from Royal Mail, so be sure to keep your postage receipt.

The service fee that buyers are charged when they make a purchase will change to 3-8% of the item’s price + a fixed fee of £0.3-0.8. Previously, it was 4-8% + £0.6. You’ll always see the full service fee for your purchase before completing it.

No more payout fees. You will be able to send any amount of money from your Vinted Balance to your bank account free of charge. Now, you’ll keep 100% of what you make!

For more info on Vinted fees and shipping options, see our price list: https://www.vinted.co.uk/pricelist.

Sell more kids’ items on Vinted
4. September 2017

We’re expanding our categories for kids’ and maternity items on Vinted.  Now, along with kids’ clothes and shoes, you can list and sell things like:

🎲 Toys and games for children
🍼  Baby care equipment
🛏 Large items like prams, chairs and other furniture

Selling these items follows our standard process, with the exception of large items.

They will have a dedicated shipping solution.

When you list large items like prams or furniture, we’ll ask you to enter a price for a custom shipping solution that you offer, or indicate that buyers can pick the item up from you.

Go ahead and see if there’s something you’d like to list or buy in this new section of our catalogue: https://www.vinted.co.uk/kids

Find what you need faster - use search subscriptions
13. July 2017

Looking for something specific? Nike sneakers for under £50? A new with tags black dress?

Now, you can simply set up a search subscription and we’ll notify you when an item that matches your search criteria is listed.

To create a subscription, use the bell icon in the top right corner of your search result screen. You’ll also find the bell icon in your search bar.

Once a day, we’ll send you an email and a push notification about items that match your search subscription criteria. That way, you’ll never miss the wardrobe pieces you need.

You can access all your search subscriptions from the search screen. Here, you’ll also find a list of recent searches and clicking the bell icon is all it takes to create a subscription - try it today.

Bumps’ summer sale: 40% off
09. June 2017

Until July 10, all Vinted bumps are on sale.

One bump will cost you £0.57 - that’s 40% off the standard price of £0.95.

There are no extra conditions and the number of discounted bumps you can order is unlimited. So don’t hold back - sell summer wardrobe pieces faster and boost your holiday budget.

To save time, you can even bump multiple items in one go.

On average, one bump gets your listing up to 5 times more visibility and helps you sell twice as fast. Bumps are an excellent way to draw other members’ attention to the items you’re selling, so use them today!

Leave product feedback for Vinted
11. April 2017

Know of a specific improvement you’d like to see on Vinted? Now, it’s even easier to share it with our team.

We’re opening a special form where we invite you to submit actionable feedback and tell us what changes you’d like to see and why.

After all, some of the features our community has come to like have been suggested by members - sorting search results, saved searches, and more.

We won’t be replying to messages received through this form, but all your thoughts will be shared with our team.

Have valuable feedback? Share it with us.

Pay for bumps any way you want to
6. February 2017

Item bumps are a feature that lets you sell faster by boosting the visibility of your listings. It also opens up special statistics. After you bump, you’ll see how many members viewed or took an action with your listing.

Our latest improvement makes sure you can pay for bumps using a way that’s most convenient for you: PayPal, your credit card, or using the balance in your Wallet. Meaning: there’s no need to set up your Wallet if you don’t want to!

When you purchase a bump for your listing, it will be sent to the top of the Vinted feed and catalog once a day, for 3 consecutive days. This ensures more buyers will be able to see what you’re selling - even in search results.

Give the items you want to sell an additional boost with either a 3-day bump for ‎£0.95, that gets your item up to 5 times more visibility.

See your sales pick up and get valuable statistics - try item bumps, and pay for them conveniently.

Better reporting options on Vinted
23. January 2017

In a continuous effort to develop trust and safety on Vinted, our team has just improved the way you can report inappropriate content or behaviour and alert us to bad content.

Previously, this wasn’t always available on our apps. Submitting a report through them is also possible with the latest app update, and it only takes a minute.

If you’re ever concerned or offended by:

- A personal message you receive
- An item in Vinted catalogue
- Inappropriate content in a Vinted profile
- A post on the forum

You can alert our team by submitting a report. To do this, just hit the flag icon you see on Vinted. In private messages, it’s available under the (i) sign.

Vinted is a community and it takes only a little effort from everyone to keep it safe. If you see something bad, take a moment to report it and we’ll review it as soon as we can. Plus, we’ll keep track of it to spot future suspicious activity automatically.

Happy Vinting!

Now even more tailored to your needs
06. December 2016

Finding something you need in a catalogue with millions of items can be tricky. We’ve listened to you and found an answer. The new sorting feature will let you browse our catalogue and search in more ways tailored just for you. It's an app only feature, but keep an eye for it in the web soon.

You can now search the catalogue or your search results sorted by:
• Relevance
• Price: High to low
• Price: Low to high
• Newest first

The items you want are really just a click away now.

Sellers, there is great news waiting for you as well. Ever listed an item but halfway through the process had to do something more important and the listing was lost? Say no more! You can now save item drafts and add more later in 'My Items' . You can also continuously edit your draft both on the app and web, so nothing will be lost.

Make your items 5 times more visible!
25. November 2016

With millions of items listed on Vinted, it's only natural that some get more attention than others. Not anymore. Use our new feature giving your items 5 times more visibility in the feed and catalogue! Look for the “Bump it” button next to your items.

The bumped item will be pushed to the top of the feed and catalogue every day for 3 days. More perks? You can track the exact number of members who saw or interacted with your item after the bump.

Each bump will only cost you £0.95.

You can use the money in your Vinted Balance to pay for bumping up your items. Not enough? Top up your Balance instantly using your credit card.

Fee changes
14. November 2016

Great news: Selling is now free on Vinted!

Starting November 15 2016, there will be no more sellers’ fee on Vinted. So you keep all your earnings!

We want to give you better security and a great buying experience, so we will be charging buyers a service fee of 4% of the item’s cost, plus a 60p fixed fee.

This fee covers payment processing. Plus, it gives you access to anti-scam measures and fast support from our team just in case anything goes wrong.

Any buyer fees will be clearly visible at checkout, so there will be no surprises.

Share your feedback

News from Vinted
02. November 2016

We at Vinted would like to share with you some upcoming changes to our team’s communication with all you members. There are some important changes coming to Vinted:

1. From now on, all official information and announcements about new features will be posted on our brand new Infoboard (About Vinted >> Infoboard). This will help you find all important Vinted news quickly and easily. The latest announcements will always appear at the top, and you’ll find the older ones in the archive. You’ll be able to give us a lot more constructive feedback, right from Infoboard, by clicking a button and taking a quick survey.

2. Our Help Center will become your first point of contact for questions. We aim to improve and update it every day - it already contains answers to questions that you face most often. In cases where you can’t find the information you need, or face a specific issue, we’ll always make sure you’ll find the “Contact support“ button to get help from our team.

3. Lastly, there will be a change in the forum. The Vinted team will no longer be answering your questions in the forum from November 5 2016. We know how important the forum is for you, and it will remain a platform for member-to-member communication - but the forum will change place. From November 5, the forum box that contains the newest topics will be removed from Vinted’s feed, as we won’t be posting updates there any longer. You’ll find every forum topic under Browse >> Community.

These changes are to help make Vinted more efficient, and our top management are certain they will benefit our whole community. Don’t worry – you’ll never miss important information. It will just be delivered in a different and hopefully more efficient way!