Item Verification for designer items

Item Verification checks the authenticity of selected designer items. It’s paid for by buyers and free for sellers. If a buyer selects it at checkout, our team of experts will check whether the item is authentic.

Only buyers can add Item Verification — sellers can’t purchase it for their own items.

A listing is eligible if it meets all of these criteria:

• Price: £85 or more
• Brand: in the eligible brand list
• Category: clothing, bags, accessories, jewelry, shoes

If a listing is eligible:

• The buyer will see a diamond badge on the listing
• The seller will be notified if the buyer chooses and pays for Item Verification
• The seller can’t remove the verification option from an eligible listing

The fee is £10 per item and is shown on the item page. The price includes:

• The verification service
• Shipping from the seller to the verification hub

Shipping from the hub to the buyer is covered by the regular shipping cost shown at checkout.

If a buyer chooses to buy the service:

1. The item will be shipped to the verification hub
   • The seller will receive a prepaid Vinted-generated shipping label addressed to our verification hub
   • They will have 5 business days to ship the item
2. Experts will verify the item
   • Once the item is received at the hub, our experts will usually check its authenticity within 1–2 business days
   • The check is based on objective criteria, authentic brand information, and any documents from the seller
     
     
3. If the item is authentic
   • We will ship it to the buyer within 1–2 business days
   • The buyer will receive the item with a hangtag and a digital Item Verification report
   • Members should only trust verification reports that are sent directly by Vinted after the process is complete.
4. The buyer will confirm whether everything is OK with the item

When buying from a standard seller

• After Vinted notifies the buyer that the item should have been delivered or seems lost, they will have 2 days to press “I have an issue” in the conversation and submit a claim
• If they don’t, or if they confirm that everything is OK, the order will be completed, and the seller will receive their earnings

When buying from a Pro seller

• After Vinted notifies the buyer that the item should have been delivered or seems lost, they will have 14 days to press “I have an issue” and submit a claim (including if they simply use their right of withdrawal)
• There is no confirmation button to complete the order in this case. If no claim is made within 14 days, the order is completed automatically, and the seller receives their earnings

If the item fails verification:

• We’ll ship it back to the seller 
• The seller will no longer be able to re‑upload this item
• The buyer will receive a full refund (service, Buyer Protection or Buyer Protection Pro, and all shipping fees) within 1–2 business days after we send the item back to the seller

We have a zero‑tolerance policy for counterfeit items. If sellers repeatedly list non‑genuine items, we’ll have no choice but to block their account definitively.